Frequently Asked Questions

Q: Can I stop during the training and complete it later?
A: Yes. Your training session is good for 30 days from the date you originally started. Just log in as a Returning User and click on the Complete button to finish the training any time during this 30 day period. After 30 days your training session will expire and you will need to start at the beginning. If you stop during the test, you are required to retake the entire test.

Q: My session timed out. Now what do I do?
A: The online training will time-out after 30 minutes of no activity. Simply sign out and then log back in again as a Returning User to complete the training.

Q: How do I print or reprint a card?
A: You can print or reprint a card for free within five days of completing the test. After five days, there may be a charge to print your card. Check with your county for fee schedule. Go back to the beginning of the online course, select the Login button and sign in. Use the exact same registration information you originally signed in with. After paying for the class a copy of your food worker card will be emailed to you.

Q: How can I get a card that is valid for three years?
A: If you have an unexpired Washington State Food Worker Card, bring your old card and the card you received online into your local Health Department and we will issue you a three-year card. If your old card has expired, you will only be able to receive a two-year card. You may be eligible for a five-year card if you have completed an approved advanced training such as Serve Safe Food Managers Course.

Q: Why does it cost $10?
A: The $10 fee is a state regulation, Washington Administrative Code 246-217-025. The fee is used by local health departments to defray the costs of food worker training and education, administration of the program, and testing.

For more Frequently Asked Questions please go to Washington State Department of Health website at www.doh.wa.gov/foodworkercard

Q: Who do I contact if I have a problem with the online class?
A: If you are having a problem, email us at FoodWorkerCard@tpchd.org. When leaving a message or sending an email, please include:

  • Your full name
  • Phone number and/or email address
  • A description of the problem you are having
  • You can also call your participating county at the number listed below. We will make every effort to call you by the close of the next business day.
County Hours of Operation Phone Numbers
Adams M-F 8 a.m. - 5 p.m.
Closed Noon - 1 p.m.
(509) 488-2031

Asotin Monday, Wednesday, Thursday & Friday
8 a.m. - 12 p.m.
1 p.m. - 5 p.m.

Tuesday
9 a.m. - 12 p.m.
1 p.m. - 5 p.m.
(509) 758-3344

(509) 758-3344


Benton-Franklin M-F 8 a.m. - 5 p.m.
Closed Noon - 1 p.m.

M-F 8 a.m. - 5 p.m.
Closed Noon - 1 p.m.

Monday and Thursday
9 a.m. - 10:30a.m.
(509) 460-4200 Kennewick


(509) 547-9737 Pasco


(509) 786-1633 Prosser



Chelan Douglas M-TH 8 a.m. - 5 p.m. (509) 886-6450

Clark M-F 8 a.m. - 5 p.m. (360) 397-8215

Clallam M-F 8:30 a.m. - 430 p.m.
Closed Noon - 1 p.m.
(360) 417-2274 Port Angeles
(360) 374-3121 Forks

Columbia M-F 8 a.m. - 5 p.m. (509) 382-2181

Cowlitz M-F 8:30 a.m. - 4:30 p.m. (360) 414-5599

Garfield M-F 8 a.m. - 4 p.m.
Closed Noon - 1 p.m.
(509) 843-3412

Grays Harbor M-F 8 a.m. - 4:30 p.m. (360) 249-4413

Island M-TH 8 a.m. - 4:30 p.m. (360) 679-7350 Coupeville
(360) 387-3443 Camano Island
(360) 240-5554 ext 20 Oak Harbor

Jefferson M-TH 9 a.m. - 430 p.m. (360) 385-9444

King M-F 8 a.m. - 5 p.m. (206) 296-4632 Seattle
(206) 296-9791 Bellevue
N & E King

Kitsap M-F 8 a.m.- 4:30 p.m. (360) 337-5235

Kittitas M-F 9 a.m. - 5 p.m. (509) 962-7515

Klickitat M-F 8 a.m. - 5 p.m. (509) 773-4565 Goldendale
(509) 493-1558 White Salmon

Lewis M-F 8:30 a.m. - 4:30 p.m. (360) 740-1222

Lincoln M-F 9 a.m.- 4 p.m. (509) 725-2501

Mason M-F 8 a.m.- 4:30 p.m. (360) 427-9670 ext 361
(360) 427-9670 ext 683

NE TRI Counties
(Ferry, Pend Oreille & Stevens Counties)
M-F 8 a.m. - 4:30 p.m.
Closed Noon - 1 p.m.
(509) 684-2262

Okanogan M-F 7:30 a.m. - 4:30 p.m. (509) 422-7140

Pacific M-F 7:30 a.m. - 4 p.m.
Closed Noon - 1 p.m.
(360) 875-9356 South Bend
(360) 642-9382 Long Beach

Pierce M-F 8 a.m. - 4:30 p.m. (253) 798-6145 Food Worker Card Assistance

San Juan M-F 8 a.m. - 4:30 p.m. (360) 387-4474

Skagit M-F 8:30 a.m. - 430 p.m. (360) 336-9380

Skamania M-TH 7:30 a.m. - 5:30 p.m. (509) 427-3870

Snohomish M-F 8 a.m. - 5 p.m. (425) 339-5250

Spokane M-F 8 a.m. - 5 p.m. (509) 324-1500

Thurston M-F 8 a.m. - 5 p.m. (360) 867-2667

Wahkiakum M-F 8 a.m. - 5 p.m. (360) 795-8630

Walla Walla M-W 8 a.m. - 5 p.m.
Thur 9 a.m. - 5 p.m.
Fri 8 a.m. - 5 p.m.
Closed Noon - 1 p.m.
(509) 524-2662

Whatcom M-F 8:30 a.m. - 4:30 p.m. (360) 676-6724

Whitman M-F 8 a.m. - 5 p.m.
Closed Noon - 1 p.m.
(509) 397-6280

Yakima M-F 8:30 a.m. - 430 p.m.
Closed
12:30 p.m. - 1:30 p.m.
(509) 575-4040